Last Update: February 2023.

Thank You for Shopping with Guilty Pleasers!

We appreciate your business and want to ensure your satisfaction with your purchase. Please review our Return and Refund Policy carefully, as it outlines the terms and conditions for returning or refunding products purchased from us.

1. Return Policy

1.1 Eligibility for Returns

✔️ You may initiate a return within 20 days of receiving your product.
✔️ The item must be unused, in its original packaging, and in the same condition as when you received it.
✔️ Returns are only accepted for products purchased directly from Guilty Pleasers.

1.2 How to Initiate a Return

📧 Email us: admin@guiltypleasers.com
📞 Call us: +1 470-507-2410

Our Customer Service team will provide a return authorization and detailed instructions on how to return your product.

1.3 Return Shipping

🚚 Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.

1.4 Refund Process

💰 Refunds will be issued to the original payment method within 5 business days after we receive and inspect the returned product.
⏳ Please allow an additional 2-3 business days for the refund to reflect in your account.

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2. Refund Policy

2.1 Eligibility for Refunds

✔️ Refunds will be issued for products that meet our return policy conditions.
✔️ Shipping costs are non-refundable, unless the return is due to a defect or an error on our part.

2.2 Cancellations

❌ Orders may be canceled within 24 hours of purchase. Please contact us promptly at admin@guiltypleasers.com to request a cancellation.

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3. Damaged or Defective Products

📦 If you receive a damaged or defective product, please contact us within 7 days of receiving the item to arrange for a replacement or refund.

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4. Contact Information

If you have any questions or need further assistance regarding our Return and Refund Policy, please reach out to us:

📌 Guilty Pleasers
📧 Email: admin@guiltypleasers.com
📞 Phone: +1 470-507-2410
📍 Address: 2935 Moreland Ave, Conley, GA 30288, United States

Thank you for choosing Guilty Pleasers! We value your satisfaction and your pet’s happiness. 🐾💙