Frequently Asked Questions (FAQs)

Below FAQ are some common concerns of our clients before purchasing the ptoducts, if you have other questions, please just send it to admin@guiltypleasers.com

We offer a wide range of pet supplies, including toys, grooming products, bedding, health care items, and accessories for dogs and cats.

You can place an order directly on our website (https://guiltypleasers.com) by browsing products, adding them to your cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.

Currently, we ship within United States, United Kingdom and Canada. We do not offer international shipping at this time.

We offer several shipping methods to ensure your convenience. The available shipping methods may include, but are not limited to:

  • USA Shipping: -10-12 Business days (Monday - Friday)
  • Canada shipping:-6-18 Business days (Monday - Friday)
  • UK Shipping: -6-18  Business days (Monday - Friday) 

Yes! Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

Each product page includes a size guide to help you choose the right fit for your pet. If you need further assistance, feel free to reach out to us.

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We accept returns within 30 days of purchase if the product is unused and in its original packaging. Please visit our https://guiltypleasers.com/policies/refund-policy page for more details.

You can reach our customer support team via email at admin@guiltypleasers.com or through our contact form on the website. Our support hours are 24hours.

Yes! We frequently run special offers and promotions.20% discount on orders over $200.

Absolutely! We carefully select high-quality and pet-safe products from trusted brands to ensure your pet's safety and well-being.

If your order has not been shipped, you may be able to modify or cancel it by contacting our customer support as soon as possible

Yes! We offer digital gift cards that can be purchased and redeemed on our website (https://guiltypleasers.com), making them a perfect gift for pet lovers.

If you have any other questions, feel free to contact us. We're happy to help!