Shipping policy
Last Updated: June 2026
Thank you for shopping with Guilty Pleasers. We are committed to providing transparent, reliable, and secure delivery services for our customers. This policy outlines our shipping timeframes, costs, and procedures.
1. Shipping Cost & Fees
We believe in straightforward pricing. We offer 100% Free Shipping with absolutely no hidden fees, minimum purchase requirements, or extra charges at checkout.
-
Shipping Cost: Free for all available countries.
-
Taxes & Duties: No extra charges or hidden fees are applied to your order.
2. Order Processing, Handling, & Transit Times
To ensure absolute clarity, your total delivery time consists of two parts: Handling Time (the time it takes to prepare your order) and Transit Time (the time the carrier takes to deliver the package to your door).
All operations, order cut-offs, and processing occur during our standard business operating hours.
Business Operating Hours (USA Location)
-
Days: Monday to Friday
-
Hours: 9:00 AM – 5:00 PM EST (Eastern Standard Time / New York)
-
Order Cut-Off Time: 5:00 PM EST (Monday to Friday)
-
Note: Orders placed after 5:00 PM EST on Friday or during the weekend will begin processing on the following Monday.
-
Shipping Timeframes by Country
| Country | Order Cut-Off Time | Handling Time (Business Days) | Transit Time (Business Days) | Total Estimated Delivery Time | Shipping Cost |
| United States | 5:00 PM EST | 1 to 3 Days (Mon-Fri) | 7 to 14 Days (Mon-Fri) | 8 to 17 Business Days | FREE |
| Canada | 5:00 PM EST | 1 to 3 Days (Mon-Fri) | 7 to 18 Days (Mon-Fri) | 8 to 21 Business Days | FREE |
| United Kingdom | 5:00 PM EST | 1 to 3 Days (Mon-Fri) | 7 to 18 Days (Mon-Fri) | 8 to 21 Business Days | FREE |
3. Shipment Tracking
Once your order has been handed over to the carrier, we will automatically send you a shipping confirmation email containing a tracking number.
You can safely monitor the delivery status of your package at any time directly through our official tracking page on our website.
4. Order Cancellations
We understand plans change. You can request a full order cancellation within 24 hours of your purchase. As long as the order has not been dispatched, we will process a full refund immediately upon receiving your request. Please contact our support team within this 24-hour window to cancel.
5. Customer Support & Response Times
Our dedicated support team is available during our standard business hours to assist you with any questions regarding your delivery or order status.
-
Response Time: We aim to respond to all inquiries within 24 hours.
Contact Information
If you have any questions or require assistance with your shipment, please reach out to us directly:
Email: support@guiltypleasers.com
Phone: +1 (470) 507-2410
Business Address: 2935 Moreland Ave, Conley, GA 30288,
United States